Who We Are
Jennifer Phillips brings more than 20 years of experience conducting research and developing applications in the area of human cognition and naturalistic decision making. Her research interests include skill acquisition, cognitive performance improvement, and the nature of expertise. She has applied her research to the development of several decision-centered training interventions and assessment tools. She has extensive experience conducting cognitive task analysis to model expertise and generating training requirements and learning objectives. Ms. Phillips has developed decision making training scenarios at all echelons of military command and using a range of media, including computer-based simulations. She has studied the role of instructors as facilitators of the learning process and has developed instructor guides and train-the-trainer workshops to ensure a focus on the cognitive elements of decision making. In addition, she has developed assessment measures and conducted evaluation studies to determine the effectiveness of training interventions for improving cognitive skills. Ms. Phillips holds an MBA in Executive Management. She regularly presents at conferences and authors technical reports and project presentations.
William A. Ross is recognized for nearly 30 years experience in the design, development and assessment of military decision-making training. Bill’s research interests include investigations into the nature and acquisition of cognitive skills and mental models for tactical decision makers and the application of experiential learning cases to support the development and assessment of cognitive performance. His research experiences are backed up by more than 20 years of military experience at both the tactical and operational levels. Bill Ross has extensive experience understanding and solving individual and collective training problems with virtual and live simulations. He applies blended research methods to baseline, assess, and sharpen human performance. He is currently contributing to the US 8th Army by preparing training scenarios for improving resilience skills responding to chemical threats and conducting subterranean operations. As a Principal Investigator, Bill pioneered research methods that produced verifiable descriptive models of expertise used by highly specialized operational planners. The results pave the way for organizational designs, training, and assessment strategies within the Joint Force. The project provided the empirical basis for re-engineering and assessing professional military education for the Joint Services. Mr. Ross was CPG’s Principal Scientist for two award-winning applied research projects, which produce expert models for combat profilers and rapid prototyping of cognitively authentic training scenarios.
Sr. Learning & Development Consultant
Roger N. Daigle Jr.
Sr. Military Analyst
Lauren H. Kirk
Talent & Strategy Development Lead
Learning & Development Consultant
Sr. Military Analyst II