Decision Research.
Performance Improvement.

We study how experts think and decide in high-stakes environments. Then we build the training, tools, and strategies that raise the performance of individuals, teams, and across your organization.

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The questions we help organizations answer.

Are you facing similar questions? Click to see how we addressed them for previous clients.

DECISION MODELS

How do my people make decisions
under pressure?

We model expert judgment in real operational settings, so you can see how decisions actually get made and where they break down.

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PERFORMANCE ASSESSMENT

Are my people trained and ready?

We measure performance against the cognitive demands of the job, like decision making and adaptability, so you can give useful feedback to individuals and evaluate.

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NEEDS ANALYSIS

Where does performance break down, and why?

We assess how tasks, people, tools, and conditions combine to shape performance, then recommend where to intervene for the greatest return.

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EFFECTIVENESS EVALUATION

Does performance hold up after the training ends?

We measure the short- and long-term impacts of your interventions and show you where you can derive even more lasting value.

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KNOWLEDGE MANAGEMENT

What's in the secret sauce of my experts?

We study your top performers and capture their tacit knowledge so you can document it and make it accessible to others.

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Are my technologies helping or hindering people's performance?

We identify the decision requirements of human-machine teaming as well as design interfaces and workflows to make those teams more effective.

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HUMAN-MACHINE TEAMING

How we answer them.

Four capabilities – from understanding how people assess and decide, to embedding the right performance supports in your organization. Select a capability to see how we put it to work.

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Where we put it to work.

Soldier interacting with a mobile testing device during field-based performance assessment and technology evaluation

Mobile Test Harness

Collecting and scoring performance data from test events and field exercises.

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Marine completing a cognitive assessment task in an operational training environment

Assessment of Cognitive Performance

How people sense, decide, and act in training or at work.

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Reviewing performance charts and operational data on a display

Data Visualization

Turning complex datasets into clear insights and decisions.

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Marine sergeant reviewing course material during instructor training, military classroom

Adaptive Instruction

Training that adjusts to each student to gain learning efficiencies.

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Paratroopers paddling a boat across a lake during team training drills

Competency Modeling

Defining the cognitive elements of success in a domain.

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Soldier briefing senior leaders during a platoon live-fire training demonstration

Mastery Modeling

Defining the roadmap for turning novices into experts.

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What question is your organization facing?

We work with units, commands, agencies, and companies whose decision makers produce real consequences. Every solution starts with understanding the question.

What's yours?

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