2011 APA Convention

CPG is proud to announce our participation in the American Psychological Association’s 119th Annual Convention held in Washington D.C. Included in the conference was Carol Thornson and co-writer Karol Ross’ symposium entitled “Development and Validation of the Cross-Cultural Competence Inventory.” Dr. Thornson’s presentation was an integral part of the session “Beyond the Frontier— Insights Into Cross-Cultural Competence in the U.S. Military.”



Abstract: Cross-Cultural Competence (3C) is defined as the capability to interact effectively and appropriately with others who are linguistically and culturally different from oneself (Fantini, 1995). Yet, despite the critical need for 3C put forth by the Department of Defense, no assessment tools based on the unique challenges faced by the military were in existence. The Cross-Cultural Competence Inventory (3CI) was therefore developed to assess troop readiness to work closely with foreign nationals, multinational coalition forces, and others in the context of military missions. A blended approach to scale development was undertaken, whereby a review of the civilian literature (e.g., expatriates, students abroad, Peace Corps volunteers) was informed by in-depth, targeted interviews with experienced military members. Over the course of three studies, six factors of military 3C were confirmed, as well as cross-validated, and their stability over time was assessed. General support was found for the ways in which the subscale scores were related to one another, to other subscales assessing similar constructs, and in the final validation study, to external criteria. The main finding was that scores on the Cultural Engagement subscale were significantly correlated with supervisor ratings of both dimensions of mission-specific performance. Specifically, military personnel who scored higher in Cultural Engagement were more likely to display respect and patience toward those of other cultures, and they were more likely to be successful in persuading as well as negotiating with individuals from other cultures. Both of these dimensions are critical to mission success. Though future research is needed to derive a nomological network of military 3C, this initial validation study is offered as a foundation upon which to base future empirical work.


About the Author:


Cognitive Performance Group, LLC is a woman-owned small business with offices in Orlando, Florida, and Cleveland, Ohio. It was founded by Dr. Karol G. Ross, Jennifer K. Phillips, and William A. Ross. The three CPG Principals developed the concept for a company to support cognitive performance improvement in industry and government. (more...)

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